Last Updated: December 16, 2023

Overview

Palm Auctions LLC is committed to safeguarding the privacy of our customers, potential customers, and visitors to our website, [www.palmauctions.com]. This Privacy Policy outlines how we gather, utilize, and disclose your personal information.

Personal Information Collection

We collect information in several ways, including directly from you, through automated online tracking methods, and via third parties like our advertising partners. The types of information we gather include:

  1. Direct Collection: This includes information you provide via web forms, registration (online or in-person), reservations, account creation, customer support interactions, or during transactions. Examples of such information are your name, address, email, and phone number.

  2. Device-Based Collection: Our website employs tracking technologies like cookies, web beacons, and pixels to gather details about your device. This could include your IP address, browser type, operating system, geographic location, referral URLs, and your website interaction patterns. Cookies also facilitate personalized website experiences, like maintaining your shopping cart. You can disable cookies, but this may affect website functionality. Learn more about managing cookies at http://www.allaboutcookies.org.

  3. Email Tracking: Our email campaigns may use similar technologies to gather data such as IP address, browser specifics, and engagement metrics.

  4. Third-Party Information: We receive personal data from our advertising partners, which may include demographic details, shopping history, and location.

Use of Collected Information

The information we collect serves various purposes:

  • Directly Collected Information: This is used for providing products and services, customer support, and relevant updates. With your consent, it may also be used for marketing purposes via email or text messages.

  • Device-Based Information: This aids in website operation, optimization, and supports our marketing efforts. It also enables us to send reminders for uncompleted purchases in your shopping cart.

  • Third-Party Information: This enhances our marketing strategies.

Disclosure of Personal Information

We may share your information with third parties for specific purposes:

  • Email Marketing: We partner with Constant Contact for email and text communications. For details on data use in this context, see Constant Contact’s Customer Data Notice.

  • Website Analytics: We work with an analytics provider (name and policy link) to understand website interactions.

  • Online Store: Our online store is hosted by www.auctionology.com, which processes information per its privacy policy ([Auctionology’s Privacy Policy](Auctionology’s Privacy Policy | Auctionology)).

  • Payment Processing: We use [Coast to Coast] for payment processing. Their data handling is detailed in their privacy policy at www.coast2co.com.

This Privacy Policy may be updated periodically, so we encourage you to review it regularly for any changes.